Frequently Asked Questions

You can find our ring-size guide in our Instagram Highlights. Please check the 'Ring Size' highlight before ordering.

Some products are available in limited quantities and may not be restocked once sold out. We also release special collections and themed pieces for occasions such as Valentine's Day, Halloween, Girlfriend's Day, and other special events. These pieces may only be available for that season, so if you see something you love, don't wait too long.

Yes. We offer customized clothing, frames, and other selected items. For customization requests, email taregemsbusinesses.com@gmail.com with details of what you would like.

To keep your customized pieces looking their best:

• Turn the garment inside out before washing.
• Wash with cold or lukewarm water and mild detergent.
• Avoid bleach, harsh chemicals, and scrubbing directly over the design.
• Do not iron directly on the printed area.
• Air-dry when possible and avoid excessive dryer heat.

For jerseys, we recommend:

• Turn the jersey inside out before washing.
• Hand-wash or use a gentle machine cycle with cold water and mild detergent.
• Avoid bleach. Do not scrub, iron, or apply direct heat to printed names, numbers, or designs.
• Air-dry rather than using high heat.

Keep accessories in their original packaging, boxes, or protective pouches when they are not in use. Avoid unnecessary exposure to water, perfume, lotions, sweat, and harsh chemicals, as these may cause some pieces to tarnish or lose their finish.

Some accessories are not designed for everyday wear, so proper storage will help maintain their appearance and longevity.

Payments are securely processed through Paystack. You can pay using supported debit and credit cards, plus other payment options available at checkout, including bank transfer where available.

Yes. Payments on our website are processed securely through Paystack. We do not directly store your card details.

Yes, we offer international shipping to selected countries. Shipping availability and costs may vary depending on your location. For international orders or inquiries, email taregemsbusinesses.com@gmail.com before placing your order.

We are based in Abuja, Nigeria and operate primarily online.

Delivery timelines vary depending on your location and the type of order. Please check our Delivery and Shipping Policy for detailed timelines and shipping terms.

For further questions, customization requests, international shipping inquiries, or other business-related enquiries, email taregemsbusinesses.com@gmail.com.

Our website is our primary shopping platform. We recommend placing orders directly through the website for the smoothest experience and to make sure your order is recorded and processed.